FAQ


Can I assemble the wine pegs myself?

Absolutely! Our wine pegs are simple and easy to install. Visit our technical section for specification sheets and installation instructions.

What tools do I need to assemble?

You will need a ¾” panel and a hand-drill to complete your installation. Depending on how much weight you plan to mount to your wall, we recommend reinforcing your wall using studs and horizontal wood blocking. Always consult a professional.

What is the average lead-time of our product?

Our average lead-time is 1-2 weeks from the date of purchase depending on stock availability. We try our best to get your product out as quickly as possible, but we do not guarantee lead times. Need your product in a hurry? Contact a representative at Wine Pegs toll free at 1 866 999 2103.

What currency do you use on your website?

Wine Pegs serves an international clientele. To accommodate our trans-national customers, all of our hardware is sold in USD.

How do I fasten my panel to the wall?

All of our fastening options and instructions are available in under the ‘technical’ section of our website. Still not sure how to install your project? Contact a representative at 1 866 999 2103.

Can I order a custom color?

Of course! Please send your request to info@winepegs.com for a custom quote.

Where does Wine Pegs ship to?

Wine Pegs ships worldwide.

Will the bottles fall off the rods?

Each bottle is secured using silicone o-rings to prevent the bottle from slipping off the rods. Our silicone o-rings are designed to withstand humidified spaces so that they do not dry out or crack.

Do the o-rings come pre-assembled?

For a quicker turn-around time, our o-rings do not come pre-assembled.

How should I prepare my wall before installing my wine panel?

Depending on your site conditions, we do recommend reinforcing your wall using horizontal wood blocking between the studs. If your walls are closed up, ask us about our ‘monarch z-clip’ mounting hardware.

Can I install into drywall?

Please do not install our product into drywall.

Can I install into glass?

Please do not install our product into glass.

Can I install into stone?

Absolutely! We recommend installing into stone, granite or rock using our ‘threaded stud and insert’ method. Please remember that our rods must be installed to a flat, smooth surface. Please consult a professional.

Who do I contact about building a complete custom project?

For complete custom projects, contact Vin de Garde Cellar Systems Inc. at www.vindegarde.ca.

What are the most popular panel materials?

Veneered MDF, Acrylic, Anodized Steel and Stainless Steel are the most popular panel options.

Can Wine Pegs build my panel?

Absolutely! Contact us at 1 866 999 2103 to get started.

Do you supply a template for drilling?

You can purchase a completely customized electronic CNC template and PDF layout via Wine Pegs for a service charge of $400 USD where you will have a chance to work one-on-one with an in house designer. All templates are sent electronically. You are responsible for printing the template at a local supplier.

 

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